Privacy Policy

Introduction

This Privacy Policy describes how Cacciatore's Italian Steakhouse & Primo Pizzeria ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website at cacciatoresprimo.com or use our services.

Information We Collect

Information You Provide Directly

• • Reservation Information: Name, email address, phone number, party size, date/time preferences, and special requests
• • Contact Information: When you contact us via forms, email, or phone
• • Email Subscription: Email address if you opt-in to our mailing list

Information Collected Automatically

• • Website Analytics: We use Google Analytics and Google Search Console to collect information about how you use our website, including pages visited, time spent, search queries that led to our site, and general location data
• • Device Information: Browser type, operating system, IP address, and device identifiers
• • Cookies: We use cookies to improve your browsing experience and analyze website traffic

How We Use Your Information

We use your personal information to:

• • Process Reservations: Confirm, modify, or cancel your dining reservations
• • Customer Service: Respond to your inquiries and provide customer support
• • Marketing Communications: Send you updates about specials, events, and promotions (only if you opt-in)
• • Website Improvement: Analyze website usage to improve our services and user experience
• • Legal Compliance: Comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• • Service Providers: With trusted third-party service providers who help us operate our website and business, including:
• • Zapier: For automating workflows and connecting our reservation system
• • Brevo (formerly Sendinblue): For email marketing and communications (only if you opt-in)
• • Resend: For transactional email delivery (reservation confirmations, etc.)
• • Google Sheets: For storing and managing reservation data
• • Google Analytics: For website analytics and performance tracking
• • Google Search Console: For monitoring website performance in search results
• • Legal Requirements: When required by law, court order, or to protect our rights and safety
• • Business Transfers: In connection with a merger, acquisition, or sale of business assets

Data Storage and Processing

Your reservation and contact information may be:

• • Processed through Zapier workflows to automate our reservation management
• • Stored in Google Sheets for internal restaurant operations
• • Used for marketing communications via Brevo (only if you consent to marketing emails)
• • Used for transactional emails via Resend (reservation confirmations, customer service responses)
• • Analyzed through Google Analytics and Google Search Console for website improvement (anonymized data)

We ensure all third-party services we use maintain appropriate security standards and data protection measures.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

All third-party services we use (Zapier, Brevo, Google Services) maintain their own security standards and are responsible for protecting data within their systems.

Your Rights and Choices

You have the right to:

• • Access: Request a copy of the personal information we have about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link
• • Cookie Control: Disable cookies through your browser settings (may affect website functionality)

Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• • Google Analytics: For website analytics - Google Privacy Policy
• • Google Search Console: For search performance monitoring - Google Privacy Policy
• • Zapier: For workflow automation - Zapier Privacy Policy
• • Brevo: For email marketing - Brevo Privacy Policy
• • Resend: For transactional email delivery - Resend Privacy Policy
• • Google Sheets: For data storage - Google Privacy Policy

Our website may also contain links to other third-party websites. This Privacy Policy does not apply to these external services, and we encourage you to review their privacy policies.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: